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FAQ'S

Q. How are your products different from other brands?

A. Our products are for all hair types. Each product is highly concentrated and formulated to give you the essentials without fillers. We use a special blend of exotic essential oils that are not found in any other product on the market. Also most of our products are Vegan-friendly.

 

Q. What is the shelf life of DNA Hair Care Products?

A. Approximately 12 months from purchase.

 

Q. Are your products only made for ethnic hair types?

A. No, our products are specifically formulated for all hair types.

 

Q. Can I use these products on relaxed hair?

A. Yes, our products are formulated for all natural and chemically treated hair.

 

Q. Can I use these products on color treated hair?

A. Yes, our products are proven to retain color (regardless of pigment) while providing moisture.

 

Q. Do you ship internationally?

A. We ship to USA and Canada. We allow international shipments on a case by case basis.

 

Q. What methods of payment do you accept?

A. We accept Paypal and all major credit cards.

 

Q. Are your products all natural?

A. No, our products contain organic, natural and plant-derived ingredients. No product is 100% natural or organic that’s sold in stores because there is no such thing as a natural preservative that will be effective.

 

Q. Are your products free of toxins?

A. Yes, our products do not contain harmful chemicals.

Return & Exchange Policy

No refunds or exchanges. 

Shipping Policies

Shipping Policies For hair/wig orders please allow 3-10 business days for processing and shipping. 

 

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